Martes, 30 Octubre 2012 19:06

Quality Declarations

Mission

COMERCIAL FESANCO S.A. provides reliable solutions for cargo handling and transfer to ports and terminals, seeking to improve levels of productivity, profitability and safety of its customers, through the representation of distinguished brands and the full development of our employees, respecting environment.

Vision

COMERCIAL FESANCO S.A. seeks to be a human community fully committed with the society wished by god.

Quality policy

In COMERCIAL FESANCO S.A. we’re committed to offer services of marketing and technical support with high quality standards, in such way that we contribute to the development of the economic activity of our customers, trying to exceed at all time with their expectations of satisfaction.

In our work we have as a main concern to provide services permanently oriented towards the client and his needs, developing in our organization a culture of attention and service which is: respectful, efficient, flexible, transparent and timely.

To accomplish the preceding, we centre our efforts on the constant enhancing of the processes, the assurance of the qualifications and suitability of the employees; the development of the labor environment and the achievement of the quality targets.